An it’s your fault world

Today I had a very interesting moment. I have a vacuum cleaner at home that has stopped working. Relenting to pressure from my kids who didn’t want to sweep our living room and my wife I decided to go ahead and fix it. Upon openning it I found all kinds of particles stuck and other things that I cleaned but when I found that the belt inside was broke I knew that that was the real problem so I took off the broken belt and went to the vacuum repair shop. He asked me what kind of vacuum I had and when I stumbled and stammered my words he just figured let me go ahead and look at the old one (which I wanted him to do in the first place). He gave me a band for $2 and I was off to the house.

Moments after putting the piece back together I vacuumed the floor with great results but the smell of burned rubber. I openned the vacuum again and the roller with the brushes was broken and parts were melted.

Fast forward to today. I take the vacuum back and after a brief discussion I come to find out that the repair guy didn’t stock these kinds of parts for my vacuum and his suppliers didn’t stock my model. The causes could have been varied but when one of them was a belt being too small. The same belt that he sold me for $2 could end up costing me a lot more. It wasn’t even a scam because he didn’t even work on my vacuum type. I was torn in how I should respond.

In my line of work I fix people’s computers all day everyday. The one thing that I have a big problem with is people blaming me for a possible problem. I take my reputation very seriously. What almost 99% of the problem wasn’t from anything I did and I know before I come back. I do come back because I am one that takes responsibility. However, we live in an “it’s your fault” world. I definitely understand that there is the remote situation where you may have forgotten something but I would have liked the repair man to admit the possibility to his guilt in giving me the wrong size and look for solutions with his supplier. Alas, he didn’t and I was stuck with a broken part and no ideas where to go.

Are you this guy/girl? One of the main things I go over with my children is reliability and responsibility. Your life and your work are all due to decisions you’ve made somewhere down the line. Everything is because you made it that way so take responsibility. However, responsibility without action is just playing another blame game but with yourself.

My goal everyday is to make this world a little better to live in. If just a couple people read this and decide I’m going to fix some of the things I’ve caused then maybe it will spread and form this utopia that we all dream of.

Let the blame game end with you. No excuses. Just action.

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